AI · FINANCIAL LITERACY · 5 MONTHS · 10+ RESEARCH REPORTS

Making financial management more approachable through AI.

Exploring how AI-powered budgeting could help college students build healthier financial habits through personalized, accessible banking experiences.

Banking app mockup with an AI Budget Planner card
Role
Co-LeadUX ResearchProduct Design
Collaboration
9-person teamKeyLime Interactive
Focus
Financial LiteracyAICo-DesignProduct Strategy
Tools
Figma · Miro · AI Tools

My Contribution

Research & Product Direction

Co-led research and discovery, synthesizing student interviews, financial literacy research, and competitive analysis to identify opportunities and shape the product direction. Helped guide the strategic shift from investing toward foundational budgeting.

Co-Design & Concept Development

Collaborated with the team to facilitate discovery and co-design activities, translating participant needs and ideas into product concepts. Helped evaluate competing directions and establish the rationale for an AI-assisted budgeting experience.

Design Leadership & Collaboration

Shared project leadership across a nine-person team, helping align research, ideation, and design decisions. Contributed to prototype development, incorporated feedback, and helped prepare final recommendations for KeyLime Interactive.

01 / THE CHALLENGE

Students were interested in managing their money, but didn't know where to start.

College students are often encouraged to budget, save, and invest, yet many lack the financial knowledge, confidence, or motivation to put those habits into practice.

Existing financial tools can introduce more complexity through unfamiliar terminology, overwhelming data, and manual processes that make budgeting feel like another responsibility.

We wanted to explore how a more intuitive, personalized experience could help students understand their finances and take meaningful steps toward healthier financial habits.

THE DESIGN CHALLENGE

How might we make budgeting more approachable for college students through personalized, AI-powered financial guidance?

EveryDollar budgeting app mockup illustrating the design challenge

FINANCIAL KNOWLEDGE GAP

Where to begin

Students weren't always confident making informed financial decisions or understanding where to begin.

MOTIVATION GAP

Hard to maintain

Budgeting felt time-consuming and difficult to maintain alongside other responsibilities.

EXPERIENCE GAP

Little guidance

Existing tools lacked approachable, personalized guidance that made financial management easier.

02 / RESEARCH & DISCOVERY

Understanding what prevents students from building healthy financial habits.

We explored how college students approached budgeting, spending, saving, and investing to better understand their behaviors and motivations.

Through literature reviews, user interviews, competitive analysis, and collaborative workshops, we examined both the practical barriers to budgeting and the emotional relationship students had with their finances.

LITERATURE REVIEW

Literature review

Reviewed research on Gen Z financial literacy, spending behaviors, and financial habits to understand the broader challenges facing college students.

USER INTERVIEWS

User interviews

Spoke with 30+ participants to explore existing financial behaviors, knowledge gaps, frustrations, and motivations around budgeting and investing.

EXPERT INTERVIEWS

Expert interviews

Consulted four financial experts to better understand financial literacy, student needs, and opportunities for improving financial management.

COMPETITIVE ANALYSIS

Competitive analysis

Evaluated existing financial tools, including Rocket Money and Acorns, to identify gaps and opportunities for more accessible budgeting experiences.

Competitive analysis of existing financial tools

What we uncovered.

01

Budgeting felt overwhelming

Students struggled with unfamiliar financial terminology and didn't always know where to begin.

02

Manual effort created friction

Tracking expenses, calculating budgets, and managing changing monthly spending made consistency difficult.

03

Students wanted familiar experiences

Participants preferred having budgeting tools integrated into their existing banking apps rather than downloading another standalone application.

04

Guidance mattered more than more data

Students wanted straightforward recommendations and tools that could help manage their finances without requiring extensive financial knowledge.

“I get way too much anxiety trying to sift through my own account and make a budget.”

— Workshop participant

THE OPPORTUNITY

Students didn't need another place to manage their money. They needed a simpler way to understand it.

Opportunity framing for a simpler way to understand money

03 / STRATEGIC PIVOT

Before students could invest, they needed to understand their money.

Our initial direction explored helping students get started with investing. While participants expressed interest in investing, conversations with financial experts challenged whether it was the right starting point.

Without a foundational understanding of budgeting, introducing investment tools risked adding complexity before addressing the more immediate need.

We shifted our focus toward helping students understand their spending habits, establish budgets, and build financial confidence first.

From investing to budgeting

INITIAL DIRECTION

Investing

Help students explore investing and make more informed financial decisions.

RESEARCH-DRIVEN DIRECTION

Budgeting

Help students establish foundational budgeting habits through simple, personalized financial guidance.

Shift from an investing direction to a budgeting direction

This shift gave us a clearer problem to solve and a stronger foundation for the product experience.

04 / CONCEPT DEVELOPMENT

Exploring how AI could make budgeting easier to manage.

With a clearer product direction, we used co-design activities to explore what students would actually find useful in a budgeting tool.

Participants sketched ideas based on their own financial habits, frustrations, and motivations. We used these concepts to develop two potential directions.

01 — Receipt scanning & cashback

A concept that encouraged spending awareness through receipt scanning and cashback incentives.

While participants liked the simplicity and rewards, the experience depended on users consistently remembering to save and scan receipts.

Receipt scanning and cashback concept

02 — AI budgeting assistant

A concept integrated into an existing banking experience that could use financial information to support personalized budgeting and provide actionable guidance.

Participants saw value in reducing manual effort, although trust in AI accessing sensitive financial information remained a concern.

AI budgeting assistant concept

Why we moved forward with AI.

The AI budgeting assistant offered a stronger opportunity to address the barriers identified throughout research.

By building on existing financial information, the experience could reduce the effort required to create a budget while making financial insights more accessible.

Rather than asking students to manually manage every expense, we explored how AI could do more of the work and help users understand what actions to take next.

The concept also aligned with participants' preference for having budgeting support within their existing banking experience.

OUR DIRECTION

Less manual tracking. More personalized guidance. A simpler way to understand your money.

05 / DESIGNING THE EXPERIENCE

Turning the concept into an approachable banking experience.

We translated our selected direction into an AI-assisted budgeting experience designed to make financial management feel more intuitive and less intimidating.

The proposed experience centered around personalized budgeting, visual spending insights, and AI-generated guidance, allowing users to better understand their financial habits without navigating complicated tools.

01

Start with personalized guidance

Explore how existing financial information could help users establish a budget without extensive manual setup.

02

Make spending easier to understand

Use clear visualizations to help users recognize spending patterns and understand where their money goes.

03

Support different levels of control

Explore ways for users to receive AI-generated recommendations while maintaining the ability to manage their budget.

04

Build trust through clarity

Make AI interactions understandable and approachable, especially when users are sharing sensitive financial information.

06 / CONCEPT TESTING

Putting the proposed experience to the test.

We developed low- and mid-fidelity concepts to evaluate how students understood the proposed budgeting experience and which direction best addressed their needs.

Concept testing helped us compare the receipt-scanning and AI-assisted approaches, understand participants' reactions, and identify potential barriers before moving further into design.

What resonated

  • Participants appreciated having spending information presented visually.
  • Users saw value in a more straightforward budgeting experience.
  • The AI concept offered a way to reduce manual effort and make budgeting more accessible.

What needed more consideration

  • Users expressed concerns about giving AI access to sensitive financial information.
  • Certain interactions and elements of the proposed experience created confusion.
  • The experience needed to communicate how AI recommendations worked and why users could trust them.
Concept testing findings on what needed more consideration

Convenience alone wasn't enough.

For AI to be useful in personal finance, users needed transparency, clarity, and confidence in the recommendations being made.

This reinforced the importance of designing AI experiences that not only reduce effort but also help users understand and maintain control over their decisions.

07 / OUTCOME & TAKEAWAYS

A more approachable starting point for financial wellness.

We completed an AI-assisted budgeting prototype and presented our final product direction and recommendations to KeyLime Interactive.

The project translated months of research, collaborative exploration, and concept development into a tangible experience demonstrating how AI could make budgeting more accessible for college students.

What we delivered

  • Research-backed product direction informed by student behaviors and financial expert perspectives
  • Two explored concepts and a selected AI-assisted budgeting direction
  • Interactive budgeting prototype
  • Final design recommendations informed by concept testing
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REFLECTION

What I learned.

This project reinforced the importance of questioning the problem before committing to a solution.

Our initial direction focused on investing, but research helped us recognize that students needed a stronger financial foundation first. That shift fundamentally changed what we designed and why.

It also reinforced that introducing AI into sensitive experiences requires more than automation. Users need to understand how it works, trust the guidance they receive, and remain in control of their financial decisions.

Good product design isn't always about adding more. Sometimes it's about making the first step easier.